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Legal Doc

Last Updated

April 21, 2025

Read Time

~1 min

Contents

Our Refund Policy
Eligible for Refund
Not Eligible for Refund
How to Request a Refund
Exchanges
Contact
06

Return & Refund Policy

Updated: April 21, 2025

~1 min read

01

Our Refund Policy

Because BundleMart sells digital products that are delivered instantly, all sales are generally final. However, we care about your satisfaction and offer a 30-day refund window under specific circumstances outlined below.

02

Eligible for Refund

You are eligible for a full refund if: (1) You did not receive your download link within 24 hours and our support team was unable to resolve the issue. (2) The downloaded file is corrupt, incomplete, or fundamentally different from what was described on the product page. (3) A technical issue on our end prevented you from accessing the product.

03

Not Eligible for Refund

Refunds will not be issued for: (1) Change of mind after download. (2) Incompatibility with software not listed in the product requirements. (3) Issues arising from your own technical environment. (4) Partial use of a product bundle. (5) Requests made more than 30 days after purchase.

04

How to Request a Refund

To request a refund, email us at support@bundlemart.com with your order ID, the email address used for purchase, and a brief description of the issue. We will respond within 2 business days. Approved refunds are processed within 5–7 business days back to your original payment method.

05

Exchanges

We do not offer product exchanges at this time. If you purchased the wrong product, please contact us and we will do our best to accommodate your situation.

06

Contact

For refund requests or questions, contact us at support@bundlemart.com. Include your order ID for faster processing.

Questions about this policy? support@bundlemart.com — we reply within 24 hours.